TERMS AND CONDITIONS
1. General and Ordering
Information
In order to avoid
misunderstanding, please be
sure to list art number,
complete item description,
exact quantity, surface
finish and marking
instructions.
Agreement and arrangement
made orally or by telephone
with our representatives
become legally valid only if
approved in writing by us.
2. Packaging
If no specifications
regarding packaging are made
in the order, we shall
choose the standard
packaging at our discretion.
3. Payment Terms
Our regular payment terms
are Advance Payment or L/C.
4. Acceptance of goods
Complaints regarding
quality, quantity can be
taken into account only if
the claimed loss is more
than 5% of the delivered
goods. Furthermore, we must
be informed of complaints
through written notice
within 8 days after receipt
of the shipment. For the
complaints acknowledged by
us, replacement shall be
delivered free of charge. |